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TOM (Tacit Object Modeler) is Merlynn's proprietary AI technology that has been purpose built to replicate and clone human expertise. 

TOM is housed in a process that allows the non-technical expert to work through a series of steps that culminate in the creation of a virtual expert. The virtual expert is a tangible, robotized version of the expert's expertise. Systems see virtual experts as a piece of code that can be integrated into existing applications. Users can interface with virtual experts through voice or keyboard inputs.