The Tacit Object Modeler - TOM is Merlynn’s Proprietary Artificial Intelligence Suite

TOM replicates human expertise and decisions which are too complex to be handled by business rules

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• to enable highly cognitive decisions to     be made in real time

• to scale the organisation’s most      

  experienced and valuable human    

  expertise

• to enable the organisation to more

  fully automate processes

• Enhanced process efficiencies

• Improved decision quality, 

  consistency & accuracy
• Reduced operational risk
• Optimise valuable & scarce

  resources

• Improved customer service

  & experience

• TOM learns from the expert therefore

  requires no historical data to learn.

• Only technology able to replicate

  tacit knowledge (knowledge gained

  from experience, instinct, empathy

  and ethics)

• Designed to handle all of the

  complexity of AI for the user /

  non-technical expert

• Rapid learning accommodates

  evolving risk universe

• Easy integration into existing systems

  through its API and batch handling

  capabilities

• Enhanced process efficiencies

• Improved decision quality, 

  consistency & accuracy
• Reduced operational risk
• Optimise valuable & scarce resources

• Improved customer service

  & experience

For example:

• Prediction – potentially fraudulent transaction (confidence 85%)

• 15% uncertainty means it’s risky to simply cancel or decline the transaction

• Requires human expert (analyst) to review and make decision on next best action

• TOM makes this decision in real time